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Bill Barker | Director of Managed Services

Why do you enjoy being part of the NRC Managed Services team?  

Our team consists of technical and functional resources with a broad range of skills across the PeopleSoft and Oracle Cloud products. It is exciting to work with such a diverse and talented group.

What is your favorite part(s) about your job? 

Watching our resources working for a client transition from “Consultant” to “Team Member.” We have many long-term clients who look to us for expertise and knowledge of the software and their business processes.

What work/project are you most proud of? 

Recently, one of our clients was working on an implementation project with a third-party software company, and they ran into numerous issues with the integrations. Our team was able to step in and successfully take on the integration development work. Since we were familiar with their business processes, we were able to help them with developing the specifications as well as developing the integrations.

Outside of work what can you be found doing?  

Cycling on the greenways with my wife and playing with our grandchildren. Both are exhausting, but lots of fun!

What is your “unique?” 

I have been on all sides of the Managed Services relationship—as a business analyst, a developer, a customer, and a consultant.