LEVERAGE OUR EXPERTISE
SUPPORTING CLOUD SOLUTIONS FROM ORACLE, PEOPLESOFT, AMAZON, AND MORE
As technology continues to grow exponentially, and IT budgets tighten, it becomes increasingly difficult for businesses of all sizes to respond quickly and appropriately to change while simultaneously managing their IT resources. As an extension of your current support team, New Resources Consulting’s Managed Services Solutions Group allows you to leverage our expertise in Oracle, Oracle Cloud Solutions, Oracle HCM, PeopleSoft, Amazon Web Services, and more. By partnering with us, you can focus on strategic business systems while reducing downtime and maximizing resources. Our deep understanding of these platforms ensures that your organization benefits from seamless operations, optimal performance, and the latest technological advancements.
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MANAGED SERVICES NEWS
OUR PARTNERSHIPS
Managed IT services with New Resources Consulting gives your company a leading edge and allow you to be proactive with your business decisions. This is beneficial for multiple reasons, some of which include access to expert technologists, predictability through a preestablished service model, specialty services capabilities with an augmented staff, and more.
Our reputation rests on how efficiently and effectively we deliver what we promise. We are picky. We are picky about our people and only hire those who are passionate and experienced leaders. We are picky about our standards and only set the highest for ourselves. We are picky about our reputation and how we can best serve our clients, and we are picky about your success because we succeed when you succeed.
Experience is at the core of our approach. Our team of dedicated consultants boasts a wealth of expertise in various technologies, backed by established partnerships with industry leaders such as Oracle, PeopleSoft, and Amazon Web Services. Their deep understanding and diverse skill set empower them to assist our clients in a multitude of ways, ensuring that your unique needs are met with precision and innovation.
We welcome the opportunity to showcase our commitment to excellence. To speak to us directly and explore how our experienced consultants can drive your success, please contact Don Weber, Vice President of Strategic Accounts.
MANAGED SERVICES WEBINARS – ORACLE, PEOPLESOFT, AND MORE
Transform Your Procurement System: Integrate Amazon Business to Your PeopleSoft Procurement System
PeopleSoft WorkCenters: Centralize Activities and Data to One Page
SERVICES OFFERED
FULLY MANAGED
OUTSOURCED SERVICES
Your critical business systems require continuous support, which requires accessible, knowledgeable resources at your disposal, constant vigilance, and seamless execution. Few organizations compete with NRC’s superior enterprise systems and data experience as well as our specializations and partnerships with Oracle, PeopleSoft, and Amazon Web Services.
tailored
packages
We understand that your business is unique and New Resources Consulting is ready to meet with you and learn about your company’s particular needs. Together, we can design a fully tailored package intended to provide solutions that will address pain points and help your company focus its resources where they are needed most.
talent
augmentation
NRC’s Talent Augmentation options help negate the time and asset costs of locating and hiring high-demand talent and assist those leaders looking to manage FTEs (full-time equivalent). Balance your resource needs with the assignment of one of our Managed Services team members and let their consulting experience provide the expert service you need.
ON-DEMAND
SERVICES
Our On-Demand Managed Services are ideally suited for those who have a variety of coverage needs. This may include employee absences (i.e., vacation, maternity leave, paternity leave, disability, etc.), new employee training, or known peak business demands, system upgrades, and go-live events.
incremental
SUPPORT
Bridge the gap between where your department is and where it needs to be with Incremental Support from NRC. Purchase an allocated number of hours on a weekly, monthly, or annual basis that can be used as needed across functional and technical support areas.
Examples include PeopleSoft Management, Oracle Cloud Consulting, training needs, conversion support, and more.
EMERGENCY
SUPPORT
IT emergencies happen and New Resources Consulting’s emergency support contract option provides an “insurance policy” in support of your critical business systems should any unplanned emergencies occur.
NRC provides 24×7 support that goes beyond low-level outsourced help desk support.
REVIEWS FROM OUR CLIENTS
WHAT OUR CLIENTS ARE SAYING
“Berlin Packing had identified multiple technology project initiatives that could enhance their organization’s overall business efficiencies, but they were unable to move them forward due to their staff’s consuming day-to-day responsibilities. NRC’s Managed Services Team provided daily support to allow Berlin’s team to focus on completing their project initiatives while ensuring their overall duties were being met.”
WHAT OUR CLIENTS ARE SAYING
“Wake Forest Baptist Health desired constant support (24x 7×365) for all of their PeopleSoft 9.1 modules, as well as the integration points between PeopleSoft and specified third party systems. Utilizing NRC’s Managed Services Team, Wake Forest receives round-the-clock support for all PeopleSoft modules, including application administration, service support and evolutionary enhancements.”
WHAT OUR CLIENTS ARE SAYING
“AO Smith was in the process of sunsetting their PeopleSoft system. However, they needed support for a few month-end processes that remained in the PeopleSoft system. Utilizing NRC’s Managed Services Team’s emergent support approach, AO Smith was able to ensure that their system was being successfully and continually maintained.”
WHAT OUR CLIENTS ARE SAYING
“HSHS utilized the NRC Managed Services team to assist in a corporate-wide project initiative. The project included the identification and reduction of duplicate patient records that existed in HSHS’s Epic system.”
WHAT OUR CLIENTS ARE SAYING
“Since 2018, NRC has provided emergent support for Veolia’s PeopleSoft system. This Managed Services Team allows Veolia to know that their business system is supported when needed. Any issues that arise are addressed and resolved based on a defined Service Level Agreement.”
WHAT OUR CLIENTS ARE SAYING
“BIDMC had a unique need for a cross-functional resource that could serve as a system administrator, a developer, and a business analyst when needed. Recognizing the difficulty to find all of these attributes within one resource, BIDMC employed NRC’s Managed Services team to fulfill those required skill sets on an as-needed basis and within BIDMC’s budget constraints.”
WHAT OUR CLIENTS ARE SAYING
“In 2018, UW Health began an initiative to move their current on-premise PeopleSoft solution to Oracle Cloud. Understanding the need for internal resources to concentrate their efforts on the significant initiative, UW Health hired NRC’s Managed Services staff to provide day-to-day technical support.”
WHAT OUR CLIENTS ARE SAYING
“First Citizens Bank was upgrading their PeopleSoft system and requested the New Resources Consulting’s Managed Services team to provide additional support during the implementation.”
WHAT OUR CLIENTS ARE SAYING
“Raymond James needed support for their Cloud HCM system. Using NRC’s Managed Services Incremental Support contract option, Raymond James contracted for an number of hours per month that can be used as needed across functional and technical support areas.”
WHAT OUR CLIENTS ARE SAYING
“When Manitowoc Company moved to Milwaukee, they lost the assistance of the HRIS team that had been supporting their Oracle Cloud HCM system. NRC’s Managed Services team was able to provide support with half the resources initially used by Manitowoc.”
WHAT OUR CLIENTS ARE SAYING
“Delta Dental internal resources did not have the experience or availability to support their SQL server environment. NRC’s Managed Services team was able to provide overflow SQL server DBA support on an as needed basis.”
WHAT OUR CLIENTS ARE SAYING
“Manpower required support for their global PeopleSoft application. The NRC Managed Services team’s “follow-the-sun” round-the-clock model was used to provide support for Manpower’s offices across the globe.”
