Managed Services is a comprehensive solution offered by providers, like New Resources Consulting (“NRC”), to assist enterprises in efficiently managing their IT infrastructure and operations. Rather than handle all of these aspects internally, businesses can outsource the responsibility to a Managed Services Provider (“MSP”) to enhance efficiency, reduce downtime, maximize resources, and improve overall performance.
As a Managed Services Provider, NRC has several flexible service models available to fit the needs of most clients. We utilize a shared approach between ourselves and our client partners and have solid strategic partnerships with many solution and cloud providers such as PeopleSoft, Workday, Oracle Cloud, Microsoft SQL Server, and Oracle Database.
We take a holistic approach to IT services, which allows us to provide a high standard of care and service while managing the needs of your enterprise. Turning to NRC as your Managed Services provider has several advantages, including:
1. The Ability to Focus on Core Initiatives
If your enterprise has an in-house IT team, partnering with New Resources Consulting allows your IT department to focus on core business objectives while our Managed Services team cares for your IT infrastructure. This benefits your internal team through increased productivity, the ability to obtain core objectives, and time for strategic planning.
2. Access to Experts in Your Industry
Your enterprise will benefit from working with our consultants, all experts in their prospective fields with decades of combined experience. Together, we will comprise a team of experts adept in the latest technologies and trends, allowing them to suggest and provide the best solutions for your enterprise’s needs.
Our Managed Services Group gives you access to technical, functional, and architectural consultants that keep your systems running at maximum capacity.
3. Predictable Costs
The costs of hiring and training new IT staff can become astronomical. New Resources Consulting is able to provide your enterprise with a strong pool of talent with expertise in the latest technology without the onboarding costs you may typically incur. Utilizing our consultants also allows for predictable costs during our contracted time period, ensuring your department does not exceed your allotted budget.
While technology continues to evolve rapidly, your enterprise can benefit from the ability to scale either up or down based on need. NRC and our Managed Services Groups can respond to these changes in real time, allowing you to get the greatest value out of our partnership.
5. Faster Response Time
New Resources Consulting will work with you to create a Service-Level Agreement that helps you and your department determine the appropriate response time to different technology-related events. Service-Level Agreements, or Service-Level Objectives, are used to maintain IT performance and satisfaction levels.
6. Minimizing Expensive Network Downtime
NRC is proactive, and we take the initiative when it comes to monitoring and maintenance. Allow us to identify, diagnose, and troubleshoot problems before they happen, avoiding or minimizing costly and burdensome network downtime.
7. A Dedicated Team with a Consistent Point of Contact
New Resources Consulting will comprise your Managed Services team with dedicated professionals led by a Customer Success Manager (CSM). You and your team enjoy a single point of contact that will act as the intermediary between yourself, NRC, and the Managed Services team.
8. Support with Security and Compliance Measures
Depending on your industry, your enterprise may be obligated to meet and maintain rigid security and compliance measures. Rules and regulations around data, security, healthcare, and finance can be burdensome to your in-house IT staff.
NRC has experience in a multitude of industries with clients that experience these same regulatory requirements, and we have the knowledge necessary to put proper processes and systems in place to ensure your IT infrastructure meets and maintains all security and compliance measures.
9. Reduced Risk
The ever-increasing risk of data breaches and cyber-attacks means that your enterprise needs to ensure that your data and systems are secure. New Resources Consulting’s Managed Services can help mitigate and reduce risk by providing continuous monitoring of your systems, networks, and applications.
Additionally, we can conduct proactive security audits and risk assessments to identify areas of concern in your enterprise’s IT infrastructure, which then allows us to implement improvements or additional security layers to reduce the risk of data loss or downtime.
10. 24/7 Support
It is important to ensure that your systems are always up and running. Contract NRC’s Managed Services group for around-the-clock support and monitoring services. There are on-call options, weekend support, 24/7 flexibility, etc., to support your enterprise in any economy.
Managed Services with New Resources Consulting gives your company a leading edge and allows you to be proactive with your business decisions. Our reputation rests on how efficiently and effectively we deliver what we promise. Our team of dedicated consultants boasts a wealth of expertise in various technologies and industries, and their deep understanding and diverse skill sets empower them to assist you in a multitude of ways. Our goal is to ensure your unique needs are met with precision and innovation.
We welcome the opportunity to showcase our commitment to excellence. To speak to us directly and explore how our experienced consultants can drive your success, please visit our website or email us directly at firstname.lastname@example.org.