Today’s business environment is often dynamic, and companies are constantly seeking ways to optimize their IT operations to maximize efficiency while balancing costs with the return on investment. Two common models that businesses often consider are staff augmentation and managed services. While both approaches aim to strengthen IT capabilities, they offer distinct advantages and serve different purposes. Here, we explore the key differences between these models and how New Resources Consulting (NRC), with its expertise in both staff augmentation and managed services, can help you leverage each to achieve your organizational goals.

Staff Augmentation Explained

Staff augmentation, a model that empowers businesses with flexibility, allows them to add skilled IT professionals to their existing teams on a temporary basis. This approach is particularly useful for short-term projects, seasonal workloads, or when specific expertise is required. NRC offers comprehensive staff augmentation services, providing access to a pool of talented professionals who seamlessly integrate into your team to meet your project demands and enhance your IT capabilities.

When Staff Augmentation is the Best Choice

Staff augmentation is ideal in scenarios where:

• There is a temporary spike in workload.
• Specific expertise is required for a short-term project.
• Internal teams need support without a long-term commitment.
• You want to maintain control over project management and outcomes.

Key Benefits of Staff Augmentation

• Scalability: Easily scale your team up or down based on project demands.
• Expertise: Access specialized skills without a long-term commitment.
• Control: Maintain direct oversight and control over the augmented staff’s work.
• Cost-Effective: Avoid the costs associated with full-time hires, such as benefits and training.

What to Consider When Choosing Staff Augmentation

• Project Duration: Best suited for short- to medium-term projects.
• Management Resources: Requires management and oversight from internal teams.
• Integration: Augmented staff needs to be integrated with existing teams and workflows.

Managed Services: Comprehensive Support

Managed services involve outsourcing specific IT functions to a third-party provider, offering a comprehensive solution where the service provider takes full responsibility for the defined services. NRC’s Managed Services Group becomes an integral part of your support team, bringing expertise in Oracle Cloud Applications, PeopleSoft, Workday, and more. By partnering with us, you can focus on strategic business systems, reduce downtime, and optimize resources. Our deep understanding of these platforms ensures smooth operations, enhanced performance, and the integration of the latest technological advancements for your organization’s benefit.

Managed Services Offerings by New Resources Consulting

At NRC, our managed services offerings include:

• Fully Managed Outsourced Services: Ensure continuous support for your critical business systems with accessible, knowledgeable resources; constant vigilance; and seamless execution.
• Tailored Packages: Collaborate with us to design customized solutions that address your unique pain points, allowing your company to focus resources where they are needed most.
• On-Demand Services: Ideal for various coverage needs such as employee absences, new employee training, peak business demands, system upgrades, and go-live events.
• Incremental Support: Bridge gaps in your department by purchasing allocated hours on a weekly, monthly, or annual basis for functional and technical support, including PeopleSoft Management and Oracle Cloud Consulting.
• Emergency Support: Our emergency support contract option provides an “insurance policy” for your critical business systems, ensuring support during unplanned emergencies.
• Cloud Management: Managing cloud environments to optimize performance and cost-efficiency.
• IT Infrastructure Management: Comprehensive management of your IT infrastructure, from servers to networks.
• Data Management and Analytics: Ensuring data integrity and providing actionable insights.

When Managed Services May Be the Best Choice

Managed services are ideal when:

• You need continuous, reliable IT support.
• You want to focus internal resources on core business activities.
• Your business requires proactive management and quick resolution of IT issues.
• You seek predictable IT costs with a focus on long-term planning and improvement.

Advantages of Managed Services

• Cost Efficiency: Predictable costs and reduced need for in-house resources.
• Focus: Allows your internal team to focus on core business activities.
• Proactive Management: Service providers offer proactive monitoring and management to prevent issues before they arise.
• Expertise: Access to a team of experts with up-to-date knowledge of the latest technologies and best practices.

Situations to Consider When Choosing Managed Services

• Complexity of IT Needs: Best for organizations with complex, ongoing IT requirements.
• Long-Term Partnership: Ideal for businesses seeking a long-term strategic partnership.
• Resource Allocation: Consider the ability to allocate internal resources to strategic initiatives while outsourcing routine IT functions.

Understanding the differences between staff augmentation and managed services is crucial for making informed decisions about your IT strategy. At New Resources Consulting, we offer both models to cater to your specific needs. Whether you need additional IT resources for a critical project or a reliable partner to manage your IT infrastructure, NRC is here to help.

Our delivery leaders are available and able to provide a free consultation to discuss the best fit for your enterprise. Our team of experts is dedicated to helping you achieve your business goals through tailored IT solutions.

Reach out to us via email at info@newresources.com or fill out the contact form on our Managed Services page, and let NRC be your trusted partner in navigating the complexities of modern IT.