In this case study, New Resources Consulting (NRC) reduced customizations in a client’s PeopleSoft system to streamline maintenance updates. Over the course of multiple years, numerous customizations complicated planned updates and bug fixes. NRC utilized methodologies like Related Content and Application Engine Injection to shift customizations from embedded code to additional metadata layers.
NRC’s approach resulted in a 25% reduction in customizations, decreasing rework and simplifying testing. This method enhanced system stability, allowing easier application of updates without repetitive customizations, thus improving overall maintenance efficiency.
