Aug 2024

AI-Powered Search

2024-09-03T12:31:09-05:00AI Solutions Group, Case Studies|

Explore how New Resources Consulting (NRC) revolutionized the way a global financial firm manages and accesses knowledge. By implementing an AI-powered search solution using OpenAI GPT-4 and Azure AI Search, NRC significantly reduced search times, enhanced customer satisfaction, and streamlined onboarding processes. This case study showcases how NRC's innovative approach saves the client up to [...]

Aug 2024

Optimizing Operations: A Case Study on Centralized Ticket Management

2024-08-09T10:58:11-05:00Case Studies, Enterprise Solutions Group|

Explore how New Resources Consulting transformed the operations of a large organization managing Oracle Cloud issues and enhancements across ERP and HCM modules. Faced with inefficient resource allocation and reliance on manual processes, our client needed a solution that could streamline operations and enhance visibility.Our case study details the implementation of a centralized ticket management system [...]

Jul 2024

Streamlining PeopleSoft: Customization Reduction for Enhanced Maintenance Efficiency

2024-07-23T15:48:05-05:00Case Studies, Enterprise Solutions Group|

In this case study, New Resources Consulting (NRC) reduced customizations in a client's PeopleSoft system to streamline maintenance updates. Over the course of multiple years, numerous customizations complicated planned updates and bug fixes. NRC utilized methodologies like Related Content and Application Engine Injection to shift customizations from embedded code to additional metadata layers. NRC’s approach [...]

Jul 2024

Enhancing Mobile App Performance and Efficiency through PWAs

2024-07-18T15:32:44-05:00Case Studies, Technology Solutions Group|

New Resources Consulting collaborated with an educational software solutions provider to enhance their mobile app offerings by transitioning from third-party vendors to in-house development.  By leveraging Progressive Web Applications (PWAs) and integrating native device functionalities, NRC streamlined development, reduced maintenance costs, and improved deployment efficiency. This strategic shift allowed the company to deliver high-quality, personalized [...]

Jul 2024

Streamlining Finance Operations through Automated Testing with Selenium

2024-07-18T15:36:51-05:00Case Studies, Technology Solutions Group|

New Resources Consulting successfully implemented test automation for a finance client using Selenium, addressing key business challenges and improving efficiency. By automating repetitive manual testing tasks and employing a headless web driver for end-to-end testing, NRC ensured comprehensive testing, reduced human error, and enhanced productivity. The solution allowed for faster, more reliable testing processes, enabling [...]

Jul 2024

Enhancing Efficiency with Azure Cognitive Search

2024-07-18T15:33:02-05:00AI Solutions Group, Case Studies|

New Resources Consulting helped a global manufacturer streamline their request for quote (RFQ) process using Azure AI Search.  Faced with an overwhelming influx of RFQ emails, NRC implemented a cognitive search solution to automate the evaluation process, reducing manual effort and saving over $500,000 annually. This innovative approach cut the average processing time from 13.2 [...]

Jul 2024

Centralized Administration: Streamlining Server Management and Updates

2024-07-18T15:33:37-05:00Case Studies, Enterprise Solutions Group|

New Resources Consulting assisted a client in overcoming challenges related to application updates and server patching.  By implementing a centralized administration system and scripting framework, NRC streamlined the update process, reducing system downtime from hours to mere minutes.  This approach ensured consistent environments, enhanced productivity, and minimized human error.  Download the PDF to read the [...]

Jul 2024

Overcoming Technical Debt: NRC’s Strategic Approach

2024-07-18T15:33:47-05:00Case Studies, Healthcare Solutions Group|

New Resources Consulting partnered with a healthcare organization facing significant infrastructure and security challenges due to an unstable environment and technical debt.  By identifying and assessing all infrastructure components, projects, and vendor relationships, NRC developed a comprehensive three-year strategic roadmap. This approach led to substantial improvements in system stability, efficiency, and cost savings, including an [...]

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