Aug 2024

Optimizing Operations: A Case Study on Centralized Ticket Management

2024-08-09T10:58:11-05:00Case Studies, Enterprise Solutions Group|

Explore how New Resources Consulting transformed the operations of a large organization managing Oracle Cloud issues and enhancements across ERP and HCM modules. Faced with inefficient resource allocation and reliance on manual processes, our client needed a solution that could streamline operations and enhance visibility.Our case study details the implementation of a centralized ticket management system [...]

Jul 2024

Streamlining PeopleSoft: Customization Reduction for Enhanced Maintenance Efficiency

2024-07-23T15:48:05-05:00Case Studies, Enterprise Solutions Group|

In this case study, New Resources Consulting (NRC) reduced customizations in a client's PeopleSoft system to streamline maintenance updates. Over the course of multiple years, numerous customizations complicated planned updates and bug fixes. NRC utilized methodologies like Related Content and Application Engine Injection to shift customizations from embedded code to additional metadata layers. NRC’s approach [...]

Jul 2024

Centralized Administration: Streamlining Server Management and Updates

2024-07-18T15:33:37-05:00Case Studies, Enterprise Solutions Group|

New Resources Consulting assisted a client in overcoming challenges related to application updates and server patching.  By implementing a centralized administration system and scripting framework, NRC streamlined the update process, reducing system downtime from hours to mere minutes.  This approach ensured consistent environments, enhanced productivity, and minimized human error.  Download the PDF to read the [...]

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