Aug 2024

Optimizing Operations: A Case Study on Centralized Ticket Management

Case Studies, Enterprise Solutions Group|

Explore how New Resources Consulting transformed the operations of a large organization managing Oracle Cloud issues and enhancements across ERP and HCM modules. Faced with inefficient resource allocation and reliance on manual processes, our client needed a solution that could streamline operations and enhance visibility. Our case study details the implementation of a centralized ticket [...]

Jul 2024

Streamlining PeopleSoft: Customization Reduction for Enhanced Maintenance Efficiency

Case Studies, Enterprise Solutions Group|

In this case study, New Resources Consulting (NRC) reduced customizations in a client's PeopleSoft system to streamline maintenance updates. Over the course of multiple years, numerous customizations complicated planned updates and bug fixes. NRC utilized methodologies like Related Content and Application Engine Injection to shift customizations from embedded code to additional metadata layers. NRC’s approach [...]

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